refund policy

Web Design | Web Development | e-Commerce Sites

CANCELLATION POLICY

All the payments would be accepted on standard modes set by Web Tools and Protect

Web Tools and Protect hereby takes no responsibility in terms of inaccuracy / discrepancy found in new domain name, kindly verify the domain name and extension for your assurance any modification in domain name will be made within 12-24 hrs or earlier. Once an order is placed it cannot be cancelled as it is sent for processing immediately. Your personal preferences changed in the course of time, cannot serve a reason for refund or chargeback.

Cancellation of service for on-going website designing services must be made at least seven 7 business days prior to the end of the current service period.

Customer may send a cancellation request to: webtoolsandprotect@gmail.com with appropriate reason with registered email id with us. Company shall also process additional verification process to confirm the client is the right authority.

 

REFUND POLICY

You are entitled to get 100% refund of the upfront payment you made (if any) in the event of:

  • You are not satisfied with initial design mockup.
  • We didn’t start your project at all or we’re unable to start soon.
  • We are unable to complete the project as per the project’s specifications.
  • You want to cancel the project within 24 hours of making payment.

 

NO REFUND WILL BE GIVEN IF:

You have already approved the design mockup. This condition will not apply if we are unable to complete the project as per the project’s specifications.

The project delays are caused by lack of communication from your end.